Results 1 to 2 of 2

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

  1. #1
    Senior Member BetsyRoss's Avatar
    Join Date
    Aug 2006
    Posts
    5,262

    After Satyam Crisis, Survey Shows Outsourcing Customers' Con

    After Satyam Crisis, Survey Shows Outsourcing Customers' Concerns


    Six of 10 say the financial scandal raises new concerns

    By J. Nicholas Hoover
    InformationWeek
    January 17, 2009 12:00 AM (From the January 19, 2009 issue)

    Data Reflects User Concerns A whopping 61% of companies have new concerns about, or wouldn't work with, India-based IT services companies in light of the financial fraud that has rattled Satyam, according to an InformationWeek Analytics survey of 221 business technology pros whose companies have done business with Indian services companies. Yet, most respondents say they'll continue working with Indian outsourcers.

    Still, more companies plan to decrease their use of Indian IT outsourcing services in 2009 than increase it, a reversal from our survey last year. And there's this: 56% of respondents believe less in Indian outsourcers' value proposition than they did two years ago.

    The survey, conducted last week with the news of Satyam's fraud still fresh, reveals that 38% of respondents plan to decrease their involvement with Indian firms this year. On the flip side, 31% say they'll do more work with them.

    The biggest problems that customers have had with Indian outsourcers are consistent with last year's survey: communications, underqualified staff, and turnover of key personnel. The No. 1 shortcoming? Fifty-five percent of respondents say their Indian service providers fell short of expectations in delivering projects quickly.

    Cost savings are the most frequently mentioned advantage of outsourcing to India, cited by 72% of respondents. Other benefits include access to technical skills (cited by 33% of respondents) and the long-term partnerships (26%).

    http://tinyurl.com/7bsb87
    Join our efforts to Secure America's Borders and End Illegal Immigration by Joining ALIPAC's E-Mail Alerts network (CLICK HERE)

  2. #2
    Senior Member CCUSA's Avatar
    Join Date
    Jun 2006
    Location
    New Jersey
    Posts
    7,675
    Crime never pays. In this case, it looks good for American IT workers.
    Join our efforts to Secure America's Borders and End Illegal Immigration by Joining ALIPAC's E-Mail Alerts network (CLICK HERE)

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •