I think we got their attention!
October 26, 2006
Dear Mr. Michael Harrison,
Thank you for contacting us:
* The man appearing on the video is an independent contractor, not a Nestlé employee.
* Nestlé is no longer doing business with this individual or his company.
* Like you, we were appalled at the behavior of the contractor. The man in no way represents Nestlé views or policies. As an outside contractor, he had a temporary contractor badge at the time he was filmed.
* Nestlé follows all laws regarding documentation of our workers. We only employ those who have the right to legally work in the US.
Thank you for your concerns.
Sincerely,
Lyle Burling
Consumer Response Manager
Ref: 14422473
Re: I think we got their attention!
got the same letter. reply goes something like this:
Lyle,
While I respect your form letter stating your companies position it is difficult to seperate myself from the jarring images that flashed before my eyes. I know there are millions of Americans like me that will revolt against your company the moment this video, if ever, makes its way on to mainstream news tv.
It would do your company more good to highlight your stance on the issue by showing the video and proving, on tv, that you have disposed of this contractor. I am certain Lou Dobbs or a similar news show would be glad to have you on.
Quote:
Originally Posted by mrharrison1
October 26, 2006
Dear Mr. Michael Harrison,
Thank you for contacting us:
* The man appearing on the video is an independent contractor, not a Nestlé employee.
* Nestlé is no longer doing business with this individual or his company.
* Like you, we were appalled at the behavior of the contractor. The man in no way represents Nestlé views or policies. As an outside contractor, he had a temporary contractor badge at the time he was filmed.
* Nestlé follows all laws regarding documentation of our workers. We only employ those who have the right to legally work in the US.
Thank you for your concerns.
Sincerely,
Lyle Burling
Consumer Response Manager
Ref: 14422473