Mozilla set a new company record today for online customer dissatisfaction (Updated)
Conservative Intel
April 7, 2014
Mozilla set a new company record today for online customer dissatisfaction (Updated)
If Mozilla was hoping to avoid controversy by edging out former CEO Brendan Eich, the company has most certainly failed. The graph below comes from the feedback page on their site. This chart goes back to when the comment system was adopted, and the highest number of “sad” comments is today, by a factor of about two. The second highest number came yesterday.
http://d1efii9x59fray.cloudfront.net...14-600x248.png
(Note that graph includes tomorrow at the far right, with a complaint value of zero.)
UPDATE: Welcome, InstaPundit fans. Here’s an update of that graph from Saturday morning. The number of complaints from yesterday doubled after we originally posted this. Today, it’s not 11 a.m. yet and the number of “sads” is about 1,500, where it usually is after a whole day:
http://d1efii9x59fray.cloudfront.net...16-600x323.png
For a flavor of the complaints, click through or just have a look:
http://d1efii9x59fray.cloudfront.net...15-600x163.png
http://www.conservativeintel.com/201...ssatisfaction/