Thread: DELTA is hearing from customers who want refunds

Delta evidentally is getting an ear full about the choice of radiation or molestation. Customers want refunds!!

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Originally Posted by GoodVibrations

Delta evidentally is getting an ear full about the choice of radiation or molestation. Customers want refunds!!

http://www.courier-journal.com/article/ ... 1008/rss01




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DALLAS — Delta Air Lines says it will consider refunds for passengers who cancel travel plans because of concern over the new airport security measures.

Some passengers have complained loudly about the Transportation Security Administration's new screening procedures, which can include intimate pat-downs of passengers who bypass scanners that produce a virtually naked image of the body.

Delta spokeswoman Susan Elliott said Monday that her airline is issuing refunds on a case-by-case basis for customers worried about the new screening steps.

At American Airlines, spokesman Tim Smith says the company isn't changing its ticket policies because it doesn't control the security procedures.