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12-20-2007, 09:10 PM #1
What's up with UPS?
I had to call UPS today to track a package. My first attempt ended in complete frustration. The rep who answered the phone spoke such broken English that I couldn't understand a word he said (he sounded like he was from India). I gave it a really good try, but I finally got so frustrrated I hung up on him.
I called back, and I got another guy...this one had a definite Indian accent. Again, I simply could not understand him. So again, completely frustrated, I hung up.
I called back a third time, and a guy answered with a heavy (but easily understandable) southern accent. His name was Jim. I told Jim that it took me 3 phone calls before I reached somebody I could actually understand. I asked him what was up with that? He was very vague and seemed uneasy. Obviously our phone call was being recorded.
Very frustratingCalderon was absolutely right when he said...."Where there is a Mexican, there is Mexico".
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