Thread: T-Mobile, Sprint, AT&T and Verizon report widespread cell service outages

T-Mobile, Sprint, AT&T and Verizon customers report widespread cell service outages

By Austin Williams and Cherine Akbari
Published 3 hours ago
Updated 20 mins ago
Technology
FOX TV Digital Team

Large number of mobile phone users report outages across the U.S.

T-Mobile, Sprint, AT&T, Verizon and US Cellular were all reportedly down in some parts of the US, according to service tracker Down Detector.


LOS ANGELES - A large number of T-Mobile, Sprint, AT&T and Verizon customers across the country said they were experiencing outages with their cell service Monday.

According to Downdetector.com, customers from across the U.S. were reporting problems with their service, with a large number of reports coming from major cities including Tampa, Miami, Atlanta, New York, Chicago, Houston and Los Angeles.

Hundreds of comments on the website said customers could not place or receive calls.
Users flooded T-Mobile's Twitter account to report issues with their service.

goattfishh@goattfishh

T-Mobile users trying to call customer service about their phone not working with their phone that isn’t working



9,349
12:43 PM - Jun 15, 2020
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2,776 people are talking about this

T-Mobile's President of Technology Neville Ray addressed the outage on Twitter, writing, "Our engineers are working to resolve a voice and data issue that has been affecting customers around the country.

We’re sorry for the inconvenience and hope to have this fixed shortly."

Neville

✔@NevilleRay

Our engineers are working to resolve a voice and data issue that has been affecting customers around the country. We’re sorry for the inconvenience and hope to have this fixed shortly.
3,844
1:18 PM - Jun 15, 2020
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A spokesperson for Verizon said, "Downdetector is falsely reporting Verizon network issues" and that the company was "aware that another carrier is having network issues," but comments from customers on Downdetector.com suggested that Verizon customers from Los Angeles, Denver, Philadelphia, Chicago and other cities were experiencing issues placing or receiving calls.

But the Verizon spokesperson said perceived interruptions to its service could be explained by the issues affecting other carriers.

"A lot of factors can contribute to a false report on a third-party website… a faulty device, network traffic that slows but doesn’t inhibit connections, commercial RF blockers, human error, network issues impacting other carriers and more," the spokesperson said.
Sprint, which recently merged with T-Mobile, also appeared to be impacted, according to customers on Downdetector.com. US Cellular appeared to be impacted as well. Both companies did not immediately respond to a request for comment.

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