Here's another thing I'm doing. I created a word processing document that is split into four sections. I place my representatives names and all of their numbers in each section. Now I cut them and have them in my purse. When I hearing someone complaining about the bill, I ask, "Have you called your representatives?" If they haven't, I tell them they must and I hand them a sheet with the names and numbers to make it really easy for them. Then if they don't, they get what they don't want. If they do, then maybe I've helped another person to get on the train.