2011 Operations Manual ICE Performance-Based National Detention Standards (PBNDS)

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In keeping with its commitment to reform the immigration detention system, U.S. Immigration and Customs Enforcement (ICE) has revised its detention standards. These new standards, known as Performance-Based National Detention Standards 2011 (PBNDS 2011), represent an important step in detention reform.

PBNDS 2011 reflects ICE's ongoing effort to tailor the conditions of immigration detention to its unique purpose while maintaining a safe and secure detention environment for staff and detainees. In developing the revised standards, ICE incorporated the input of many agency employees and stakeholders, including the perspectives of nongovernmental organizations and ICE field offices. PBNDS 2011 is crafted to improve medical and mental health services, increase access to legal services and religious opportunities, improve communication with detainees with limited English proficiency, improve the process for reporting and responding to complaints, and increase recreation and visitation.

Click on a heading below to view specific information for each topic.

Part 1 - Safety

1.1 Emergency Plans (PDF | 1.3 MB)
1.2 Environmental Health and Safety (PDF | 1.2 MB)
1.3 Transportation (By Land) (PDF | 1.2 MB)


Part 2 - Security

2.1 Admission and Release (PDF | 1.2 MB)
2.2 Custody Classification System (PDF | 1.2 MB)
2.3 Contraband (PDF | 1.2 MB)
2.4 Facility Security and Control (PDF | 1.2 MB)
2.5 Funds and Personal Property (PDF | 1.2 MB)
2.6 Hold Rooms in Detention Facilities (PDF | 1.2 MB)
2.7 Key and Lock Control (PDF | 1.2 MB)
2.8 Population Counts (PDF | 1.2 MB)
2.9 Post Orders (PDF | 1.2 MB)
2.10 Searches of Detainees (PDF | 1.2 MB)
2.11 Sexual Abuse and Assault Prevention and Intervention (PDF | 1.2 MB)
2.12 Special Management Units (PDF | 1.2 MB)
2.13 Staff-Detainee Communication (PDF | 1.2 MB)
2.14 Tool Control (PDF | 1.2 MB)
2.15 Use of Force and Restraints (PDF | 1.2 MB)


Part 3 - Order

3.1 Disciplinary System (PDF | 1.2 MB)


Part 4 - Care

4.1 Food Service (PDF | 1.3 MB)
4.2 Hunger Strikes (PDF | 1.2 MB)
4.3 Medical Care (PDF | 1.3 MB)
4.4 Medical Care (Women) (PDF | 1.2 MB)
4.5 Personal Hygiene (PDF | 1.2 MB)
4.6 Significant Self-harm and Suicide Prevention and Intervention (PDF | 1.2 MB)
4.7 Terminal Illness, Advance Directives and Death (PDF | 1.2 MB)


Part 5 - Activities

5.1 Correspondence and Other Mail (PDF | 1.2 MB)
5.2 Trips for Non-Medical Emergencies (PDF | 1.2 MB)
5.3 Marriage Requests (PDF | 1.2 MB)
5.4 Recreation (PDF | 1.2 MB)
5.5 Religious Practices (PDF | 1.2 MB)
5.6 Telephone Access (PDF | 1.2 MB)
5.7 Visitation (PDF | 1.2 MB)
5.8 Voluntary Work Program (PDF | 1.2 MB)


Part 6 - Justice

6.1 Detainee Handbook (PDF | 1.2 MB)
6.2 Grievance System (PDF | 1.2 MB)
6.3 Law Libraries and Legal Material (PDF | 1.2 MB)
6.4 Legal Rights Group Presentations (PDF | 1.2 MB)


Part 7 - Administration and Management

7.1 Detention Files (PDF | 1.2 MB)
7.2 Interviews and Tours (PDF | 1.2 MB)
7.3 Staff Training (PDF | 1.2 MB)
7.4 Detainee Transfers (PDF | 1.2 MB)
7.5 Definitions (PDF | 1.2 MB)

source: 2011 Operations Manual ICE Performance-Based National Detention Standards (PBNDS)