Thread: Toys 'R' Us criticized for denying New Year baby prize over

Thanks for coming in mbr. Appreciate the support.

WELCOME - MBR!

Tons of great info in the archives also.

Glad to have you aboard

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They're on top of it -got a reply already!


Dear ,

Thank you for taking the time to share your comments with us. We value all your
feedback positive and negative, as it helps us to understand how our
guests feel and gives us an opportunity to evaluate any possible issues. Hearing
from you has helped us to do just that. Your comments are important to us, and
we have forwarded them to our Corporate Office where they will be reviewed.
Again, we appreciate your feedback. You can also submit your feedback
to our Corporate Office at:

Toys "R" Us Inc.
Headquarters
1 Geoffrey Way
Wayne NJ, 07474

If you have any further questions or concerns please contact our customer
service representatives at 1-800-TOYSRUS.

Thank you, once again, for contacting Toys "R" Us, Have a wonderful day.

Sincerely,
Toys "R" Us Guest Relations Team

Sorry to disappoint all of you, but they caved.

NEW YORK - After coming under fire for denying a Chinese-American infant a $25,000 prize in a New Year's baby contest because her mother was not a legal U.S. resident, Toys "R" Us Inc. said Saturday evening that it had reversed its decision.

http://news.yahoo.com/s/ap/20070106/ap_ ... by_dispute

Originally Posted by CountFloyd

Sorry to disappoint all of you, but they caved.

NEW YORK - After coming under fire for denying a Chinese-American infant a $25,000 prize in a New Year's baby contest because her mother was not a legal U.S. resident, Toys "R" Us Inc. said Saturday evening that it had reversed its decision.

http://news.yahoo.com/s/ap/20070106/ap_ ... by_dispute

Time to send more emails ....

Originally Posted by jp_48504

Time to send more emails ....

Really! I think they should get a load of us!

Quit letting illegal aliens get away with breaking the rules!

I'm sending an e-mail.

Dixie

Dixie; I think we need to find out where the rule must be legal U.S. resident comes from. It is mentioned in contests from radio stations to the Toys R Us or McDonalds contests. I will try to find out.

I'm taking some stuff back and I'm not ordering or buying another thing from them. They can keep their illegal alien customers and they wont have me. Dollar for Dollar, I'm sure Americans spend more money in their stores because the last few times I was in there, it was full of English speakers.

Call their 800 number and they want you to press 1 for English.

I can't get their online contact form to work. I guess they are afraid of what customers like me have to say.

swatchick,

That statement is found in every contest I've ever entered. I'm upset because they have deprived a second chance winner, which would have been an American the prize.

Dixie

I can't get their online contact form to work. I guess they are afraid of what customers like me have to say.

Form failed for me too. They'll figure it out like home Depot did. No revenue=something is wrong.

This is great news but I have to admit it caught me by surprise.

Well,,,,the surprise is on us.

They reversed their decision,,,,,,,,,so I reversed my email.