Date: Sat, 17 Feb 2007 20:06:38 -0800 (PST)
From: Bank of America Customer Service <customer@bankofamerica.com>
Subject: Re: Comments and Suggestions (KMM55071771I7486)


Thank you for your inquiry dated 2/15/07 regarding Other. We will be
happy to assist you.

Bank of America prides itself on looking for innovative ways to extend
credit to individuals who have demonstrated sound financial management,
but may be challenged with building credit, such as life-long cash
users, or rebuilding their credit histories.

Like many of our programs, this credit card initiative is meant to
educate existing customers about building a solid credit history. We
use the same criteria to extend credit across our entire customer base.
Customers who sign up for this particular credit card program must meet
the following requirements:

- Have an existing deposit account.
- Have either a Social Security Number, SSN, or proof of United States
government federal taxpayer status, such as a federal government
Taxpayer ID Number, TIN. The USA PATRIOT Act customer ID requirements
are fulfilled for all Bank of America customers.

Given we have 5,700 banking centers throughout the country, this is a
very small pilot that educates and helps existing Hispanic customers
understand how to develop good credit history in 51 Los Angeles banking
centers.

Bank of America strives to provide the best products and services to
achieve customer satisfaction.

Because you are an important customer to us, we would greatly appreciate
the opportunity in keeping your account relationship with Bank of
America. If you need assistance with your account in any way, please
send us another message, as we are more than happy to serve you.

If you have any further questions please feel free to contact us at
1.800.432.1000.

We apologize for any inconvenience this may have caused. We value you
as a customer and appreciate your business. If we may be of further
assistance, please contact us again by e-mail. Thank you for choosing
Bank of America.

Sincerely,

Aaron Parker
Bank of America

I received this letter last month as a response to my concerns. The obvious racist intent of this letter is disturbing. I highlighted in red the most offensive! I thought all Americans white,black,purple whatever color need help "developing good credit history" GEEESS every teen in America needs financial advise!