Results 1 to 5 of 5

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

  1. #1
    Super Moderator GeorgiaPeach's Avatar
    Join Date
    Aug 2006
    Posts
    20,334

    New Consumer Alert on Yelp Takes Firm Stance Against Racism

    New Consumer Alert on Yelp Takes Firm Stance Against Racism



    Noorie Malik, VP of User Operations


    Thursday, October 8, 2020


    At Yelp, we value diversity, inclusion and belonging, both internally and on our platform, which means we have a zero tolerance policy to racism. We know these values are important to our users and now more than ever, consumers are increasingly conscious of the types of businesses they patronize and support. In fact, we’ve seen that reviews mentioning Black-owned businesses were up more than 617% this summer compared to last summer. Support for women-owned businesses has also increased, with review mentions up 114% for the same time period.

    Over the summer, Yelp rolled out a number of initiatives to help users find and support Black-owned businesses. We partnered with My Black Receipt on the launch of a Black-owned business attribute and joined the 15 Percent Pledge to further amplify Black-owned businesses. While searches for Black-owned businesses surged on Yelp, so did the volume of reviews warning users of racist behavior at businesses. Today, in response to this, we will now place a distinct Consumer Alert on business pages to caution people about businesses that may be associated with overtly racist actions.

    A New Consumer Alert to Stand Against Racism

    Communities have always turned to Yelp in reaction to current events at the local level. As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions. Yelp’s User Operations team already places alerts on business pages when we notice an unusual uptick in reviews that are based on what someone may have seen in the news or on social media, rather than on a first-hand experience with the business. Now, when a business gains public attention for reports of racist conduct, such as using racist language or symbols, Yelp will place a new Business Accused of Racist Behavior Alert on their Yelp page to inform users, along with a link to a news article where they can learn more about the incident.




    Yelp’s top priority is to ensure the trust and safety of our users and provide them with reliable content to inform their spending decisions, including decisions about whether they’ll be welcome and safe at a particular business. We advocate for personal expression and provide a platform that encourages people to share their experience online, but at the same time it’s always been Yelp’s policy that all reviews must be based on actual first-hand consumer experiences with the business. This policy is critical to mitigating fake reviews and maintaining the integrity of content on our platform. We don’t allow people to leave reviews based on media reports because it can artificially inflate or deflate a business’s star rating.


    How Yelp Manages Media-fueled Reviews


    The new Business Accused of Racist Behavior Alert is an extension of our Public Attention Alert that we introduced in response to a rise in social activism surrounding the Black Lives Matter movement. If someone associated with a business is accused of, or the target of, racist behavior, we will place a Public Attention Alert on the business page to warn consumers that the business may be receiving an influx of reviews as a result of increased attention. For businesses accused of overtly racist actions, where we can link to a news article, we will escalate our warning with the Business Accused of Racist Behavior Alert.

    So far in 2020, we’ve seen a 133% increase in the number of media-fueled incidences on Yelp compared to the same time last year. Between May 26 and September 30, we placed more than 450 alerts on business pages that were either accused of, or the target of, racist behavior related to the Black Lives Matter movement. We have maintained around-the-clock support over the last few months to ensure that we’re maintaining the trust and safety of our users and business owners.

    Resources for Small Businesses Wanting to Create Inclusive Environments

    Many local businesses want to create a more inclusive environment for employees and customers alike, but they often don’t have the resources that larger companies do to access training materials, educate employees, and develop language to share with their customers and employees. That’s why Yelp and Open to All® have partnered to bring local businesses a new toolkit that allows them to take the next step in creating an inclusive community. The toolkit includes a 60-minute unlearning bias training video for employees, outreach language for customers and employees, social media assets, and more. With more than half a million businesses indicating themselves as Open to All on their Yelp business page, Open to All has created resources for small and medium-sized businesses to uplevel their diversity and inclusion practices. Learn more about these new resources here.

    Increasingly, consumers across the U.S. are voting with their dollars by supporting businesses that align with their values. As always, we continue to evaluate how we can best use our platform to build a better, more equitable and inclusive environment where consumers and businesses can interact safely and fully informed.

    At Yelp, we value diversity, inclusion and belonging, both internally and on our platform, which means we have a zero tolerance policy to racism. We know these values are important to our users and now more than ever, consumers are increasingly conscious of the types of businesses they patronize and support. In fact, we’ve seen that reviews mentioning Black-owned businesses were up more than 617% this summer compared to last summer. Support for women-owned businesses has also increased, with review mentions up 114% for the same time period.

    Over the summer, Yelp rolled out a number of initiatives to help users find and support Black-owned businesses. We partnered with My Black Receipt on the launch of a Black-owned business attribute and joined the 15 Percent Pledge to further amplify Black-owned businesses. While searches for Black-owned businesses surged on Yelp, so did the volume of reviews warning users of racist behavior at businesses. Today, in response to this, we will now place a distinct Consumer Alert on business pages to caution people about businesses that may be associated with overtly racist actions.

    A New Consumer Alert to Stand Against Racism

    Communities have always turned to Yelp in reaction to current events at the local level. As the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially-charged actions to help people make more informed spending decisions. Yelp’s User Operations team already places alerts on business pages when we notice an unusual uptick in reviews that are based on what someone may have seen in the news or on social media, rather than on a first-hand experience with the business. Now, when a business gains public attention for reports of racist conduct, such as using racist language or symbols, Yelp will place a new Business Accused of Racist Behavior Alert on their Yelp page to inform users, along with a link to a news article where they can learn more about the incident.



    Yelp’s top priority is to ensure the trust and safety of our users and provide them with reliable content to inform their spending decisions, including decisions about whether they’ll be welcome and safe at a particular business. We advocate for personal expression and provide a platform that encourages people to share their experience online, but at the same time it’s always been Yelp’s policy that all reviews must be based on actual first-hand consumer experiences with the business. This policy is critical to mitigating fake reviews and maintaining the integrity of content on our platform. We don’t allow people to leave reviews based on media reports because it can artificially inflate or deflate a business’s star rating.

    How Yelp Manages Media-fueled Reviews

    The new Business Accused of Racist Behavior Alert is an extension of our Public Attention Alert that we introduced in response to a rise in social activism surrounding the Black Lives Matter movement. If someone associated with a business is accused of, or the target of, racist behavior, we will place a Public Attention Alert on the business page to warn consumers that the business may be receiving an influx of reviews as a result of increased attention. For businesses accused of overtly racist actions, where we can link to a news article, we will escalate our warning with the Business Accused of Racist Behavior Alert.

    So far in 2020, we’ve seen a 133% increase in the number of media-fueled incidences on Yelp compared to the same time last year. Between May 26 and September 30, we placed more than 450 alerts on business pages that were either accused of, or the target of, racist behavior related to the Black Lives Matter movement. We have maintained around-the-clock support over the last few months to ensure that we’re maintaining the trust and safety of our users and business owners.

    Resources for Small Businesses Wanting to Create Inclusive Environments

    Many local businesses want to create a more inclusive environment for employees and customers alike, but they often don’t have the resources that larger companies do to access training materials, educate employees, and develop language to share with their customers and employees. That’s why Yelp and Open to All® have partnered to bring local businesses a new toolkit that allows them to take the next step in creating an inclusive community. The toolkit includes a 60-minute unlearning bias training video for employees, outreach language for customers and employees, social media assets, and more. With more than half a million businesses indicating themselves as Open to All on their Yelp business page, Open to All has created resources for small and medium-sized businesses to uplevel their diversity and inclusion practices. Learn more about these new resources here.


    Increasingly, consumers across the U.S. are voting with their dollars by supporting businesses that align with their values. As always, we continue to evaluate how we can best use our platform to build a better, more equitable and inclusive environment where consumers and businesses can interact safely and fully informed.

    https://blog.yelp.com/2020/10/new-co...against-racism
    Matthew 19:26
    But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible.
    ____________________

    Join our efforts to Secure America's Borders and End Illegal Immigration by Joining ALIPAC's E-Mail Alerts network (CLICK HERE)


  2. #2
    Super Moderator GeorgiaPeach's Avatar
    Join Date
    Aug 2006
    Posts
    20,334
    Matthew 19:26
    But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible.
    ____________________

    Join our efforts to Secure America's Borders and End Illegal Immigration by Joining ALIPAC's E-Mail Alerts network (CLICK HERE)


  3. #3
    Super Moderator GeorgiaPeach's Avatar
    Join Date
    Aug 2006
    Posts
    20,334
    Cernovich

    @Cernovich


    This will be the norm. Tech monopolies will label you with a scarlet letter and that's the end of your business.

    Matthew 19:26
    But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible.
    ____________________

    Join our efforts to Secure America's Borders and End Illegal Immigration by Joining ALIPAC's E-Mail Alerts network (CLICK HERE)


  4. #4
    Super Moderator GeorgiaPeach's Avatar
    Join Date
    Aug 2006
    Posts
    20,334
    Matthew 19:26
    But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible.
    ____________________

    Join our efforts to Secure America's Borders and End Illegal Immigration by Joining ALIPAC's E-Mail Alerts network (CLICK HERE)


  5. #5
    Super Moderator GeorgiaPeach's Avatar
    Join Date
    Aug 2006
    Posts
    20,334
    Yelp to Publicly Shame Businesses ‘Accused of Racist Behavior’

    October 9, 2020


    Allum Bokhari


    Richard Drew / Associated Press


    At a time when businesses face an unprecedented threat of race-riot looting, review website Yelp has announced it will introduce warning labels that tell the public if a business has been “accused of racist behavior.”


    In a blog post, Yelp’s vice president of user operations said, “as the nation reckons with issues of systemic racism, we’ve seen in the last few months that there is a clear need to warn consumers about businesses associated with egregious, racially charged actions to help people make more informed spending decisions.”

    Lists of businesses and organizations accused of racism and bigotry are not new, but they are dangerous. The far-left Southern Poverty Law Center’s list of “hate groups,” regularly used to smear and defame mainstream conservatives, was used by a left-wing domestic terrorist to identify a target, the Family Research Council.


    The attempted mass shooting, by now-convicted domestic terrorist Floyd Lee Corkins, was stopped by a security guard at the FRC offices, who tackled Corkins and disarmed him, suffering a shattered arm in the process as the extremist opened fire.

    Conservative journalist and filmmaker Mike Cernovich posted a picture of the highly visible warning label on his Twitter account, which many are calling a “scarlet letter.”

    Observers on social media quickly pointed out that as Yelp has itself been recently accused by the mainstream media of “racist behavior,” it would have to apply the label to itself.

    “At Yelp’s Phoenix office, some insiders say a ‘boy’s club’ atmosphere fueled racism, sexism, and a hard-partying culture,” said a Business Insider headline just last month.

    Yelp’s decision drew instant condemnation from conservatives, Trump supporters, and libertarians on social media. The examples below are just a small selection.

    “The bullsh** never ends,” said Donald Trump Jr. “What are the odds that this isn’t insanely abused?”

    “You are weaponizing defamation. More work for me, more litigation for you,” said Harmeet Dhillon, conservative attorney and founder of the Center for American Liberty, a legal nonprofit that fights civil rights cases.

    “Yelp is now handing over its company to Antifa’s doxxing army & SPLC;s defamers” said conservative author Michelle Malkin, who also hosted a Periscope video urging her followers to boycott the company.

    “Who needs a state-run tyrannical social credit system like China when your “private” corporations do it out of the goodness of their own PR departments?” asked Ryan Williams, president of the Claremont Institute.

    “This is an inducement to false accusation and thuggery,” said Dinesh D’Souza.

    “Honest to God I read this tweet without looking at the account and thought it was a parody. But no, it’s real. Yelp is really giving race hoaxers a specific tool to destroy any business they want on a whim,” said podcast host and writer Matt Walsh.

    “What a great idea, with zero potential for abuse,” said Robby Soave, senior editor at the libertarian magazine Reason.

    Yelp’s tweet announcing the feature has generated enormous amounts of discussion on Twitter. It has already accumulated over 14,000 replies and nearly 6,000 quotes, many of them condemning the company for empowering “cancel culture”, a social trend characterized by ritual denunciations and smear campaigns, recently condemned by President Trump.
    Breitbart News has reached to Yelp out for comment.


    Allum Bokhari is the senior technology correspondent at Breitbart News. His new book, #DELETED: Big Tech’s Battle to Erase the Trump Movement and Steal The Election, which contains exclusive interviews with sources inside Google, Facebook, and other tech companies, is currently available for purchase.


    https://www.breitbart.com/tech/2020/...cist-behavior/
    Last edited by GeorgiaPeach; 10-09-2020 at 07:12 PM.
    Matthew 19:26
    But Jesus beheld them, and said unto them, With men this is impossible; but with God all things are possible.
    ____________________

    Join our efforts to Secure America's Borders and End Illegal Immigration by Joining ALIPAC's E-Mail Alerts network (CLICK HERE)


Similar Threads

  1. Replies: 1
    Last Post: 06-12-2017, 02:39 AM
  2. Obama’s Consumer Financial Protection Bureau Accused of Racism
    By Newmexican in forum Other Topics News and Issues
    Replies: 2
    Last Post: 03-07-2014, 01:03 PM
  3. Professor Takes Heat Over R******R Stance
    By AirborneSapper7 in forum Other Topics News and Issues
    Replies: 1
    Last Post: 01-24-2008, 08:39 PM
  4. Lowes takes a new stance
    By novaman in forum General Discussion
    Replies: 17
    Last Post: 09-29-2007, 11:25 PM
  5. AZ: Poll highlights public's firm stance
    By Jean in forum Polls & Surveys About Illegal Immigration
    Replies: 0
    Last Post: 03-07-2007, 02:44 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •