I had to make several important calls this morning one to
Dish Network who outsources to India!!! Well the Indian guy
would not cooperate with my request and acted like too bad
so sad for me. I asked to speak to an American and he became
loud - telling me "I AM IN INDIA ma'am." I told him I knew
this and wished to speak to an American. He said he would transfer
me to his supervisor. I asked if he/she was an American. He grew
HOT and said the 800 # I called was the only free # and that's where
he was. I called him an idiot and called the sales dept. I KNEW an American would answer there. The guy laughed and said
he could transfer me but there was no guarantee I'd get an
American. I told him I'd keep calling until I reached someone
that sounded like me. He said that they trust them with
setting up these accounts & that was it. He put me on
hold for a long time but the next person was an
AMERICAN that could help me with my problem.

Let me add I went online to their instant chat and asked if
I were chatting with an American and they took FOREVER
to reply. Finally "Sharon" said she wasn't allowed to tell
me that information. I figure she wasn't cause I can't
imagine a full bloodied American wouldn't hesitate at that
question company policy or not. I called her a name that
was bleeped out and disconnected.

I totally lost the good feeling I had after bible study last night
messing around with these idiots.

By the way do we have complaint form letters regarding companies that outsource?