Today I went to Auto Zone to get a master cylinder cap for my truck. The girl helping me was brown skinned and had a lil orange sticker that said "Habla Espanol" Taking a quick look around I noticed ALL of the employees there had the same sticker.

She spoke fluent english, but didn't seem to know jack about cars and definately had no clue what a JB7 brake system was. I look to my left and see a bunch of Auto Zone credit forms in all spanish, then a sign advertising their website in spanish (btw the website is in english only..), and finally a mat in front of me talked about rack&pinions in all spanish (i flipped it over to the english version).

Disappointed I left and went to O'Reillys just a block over. Upon walking in I was way more comfortable. There wasn't a single sign in spanish at teh counter and there was an elderly white gentleman helping a middle-aged white man. On his left and right side were two brown gentlemen. A guy walked up just in front of me and started speaking spanish to the brown worker to the left. After a conversation he left and as I started to walk towards the guy to make my order a small hispanic guy whipped right past me and started speaking spanish to the worker. I was completely shocked and slightly ticked.

The worker didn't skip a beat and was talking to the lil hispanic guy in spanish for a few minutes. Finally when the guy walked off I stepped up and started to tell him my order. Then the lil hispanic guy walked up again and the O'Reilly worker walked away from me to help him!!!

What!! Man I was angry. If I didn't need this part for safety reasons I would have turned and walked out. Finally the lil hispanic guy walks off and the worker comes back to me and helps me get the part I need. I walked off all angry and have decided that I will purchase all my future automotive parts and accessories online.


I am also going to start encouraging Auto Zone and O'Reilly Auto Parts to institute "English Only Policies" to help curtail this sort of racial favoritism.

Please help me and contact these two on Monday and tell them you will stop shopping there unless they put an "English Only" policy in place:

Auto Zone
Betty Gomez
214-381-9650
https://www.autozone.com/page,1/cont...b_feedback.htm


O'Reilly Auto Parts
Corporate Number: 1-417-829-5727
Customer Service: 1-800-755-6759